Dispatchers
How to use the TCMS platform as a Dispatcher user
Creating Orders
Managing Orders
- Editing a Booking
- How to Add Legs to an Order Using the 'Add Legs' Option
- Adding order legs on the fly
- Cancel Selected Items or Orders
- Adding and Viewing Documents on an Order
- How do I Fail or Report a Booking
- How do I find Reported jobs?
- Working with reported tasks
- View Waybill
- Batch Print or Download Labels
- Driver Chat: Seamless Communication with Your Drivers
- My driver needs help
- Learn how to access and interpret Audit Logs in Yojee for complete visibility into dispatcher, partner, and driver actions.
- How to save and manage your filters in Explore and Task List view
- Quick Access Dates & Filters
- Changing the Service Type after Creation
- Order Page Time & Date Picker
- Transport Orders Page
- Duplicate Orders and Items
- Finalise an order on behalf of a driver
- Multi-Order Searching
- Completing Orders on Behalf of Drivers or Partners in Yojee
- Driver Task Instructions with Task Notes
- Download Driver Photos in Dispatcher
- Save and Manage Filters in Transport Orders
- Order carrier planning with Transfer Planned
- How to Send Bulk Messages to Drivers in Yojee Chat
- Understanding Proof of Pickup (POP) in Yojee TCMS
- Understanding and Using the Delivery Status Field in Yojee TCMS
Dispatching Orders
- Optimising Routes with Yojee: A Guide to Smart Route Planning
- Quick Assign
- Manual Plan
- Broadcast
- Transferring Orders to a Downstream Delivery Partner
- Multi Select for Transfer, Accept & Reject.
- Managing Un-Sequenced Tasks in Yojee: A Complete Guide
- How to Reassign a Job to Another Driver in Yojee TCMS
Tracking Orders
- How can I see the driver location in Yojee
- Explore View - Presentation Mode
- Accessing the Tracking Page from Yojee Dispatcher
- Live Tracking Page
- Completing Tasks on Behalf of Drivers in Task List and Explore Views
- Where do I find the POD?
- Understanding ETAs in Yojee: Visual Indicators for Accurate Delivery Tracking