--- title: Completing Tasks on Behalf of Drivers in Task List and Explore Views description: Learn how to complete tasks on behalf of drivers using Yojee's Task List and Explore views. Follow simple steps to manage pickup, drop-off tasks, and orders effectively, with details on audit logs and accurate timestamps. --- [Skip to content](https://help.yojee.com/knowledge/complete-selected-items#main-content) English Show submenu for translations ![Yojee TCMS Small Scale Use White-1](https://help.yojee.com/hs-fs/hubfs/Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png?width=292&height=40&name=Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png) - Knowledge Base Open main navigation Close main navigation - Knowledge Base - English Show submenu for translations - [Go to yojee.com](https://www.yojee.com/) [Go to yojee.com](https://www.yojee.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.yojee.com/knowledge?hsLang=en) 2. [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en) 3. [Tracking Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#tracking-orders) # Completing Tasks on Behalf of Drivers in Task List and Explore Views ## A step-by-step guide for dispatchers to complete pickup and drop-off tasks efficiently in Yojee. ### **Overview** In certain situations, dispatchers may need to complete pickup or drop-off tasks on behalf of drivers. This guide explains how to complete tasks in **Task List** or **Explore View** and highlights when to use the **Transport Orders** page for accurate timestamps. --- ### **Prerequisites** Before completing tasks: 1. **Orders must be in ‘Accepted’ status** (i.e., already assigned to a driver). 2. Ensure the **Task List** is filtered to the **'Assigned' status** view. ![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-16-2024-11-41-00-7085-PM.png?width=121&height=235&name=image-png-Dec-16-2024-11-41-00-7085-PM.png) --- ### **1. Completing Orders (Pickup and Drop-Off Tasks Simultaneously)** ![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-16-2024-11-48-45-7678-PM.png?width=688&height=331&name=image-png-Dec-16-2024-11-48-45-7678-PM.png) To complete both tasks at the same time: 1. Select the orders you wish to complete. 2. Click **"Complete"**. 3. A confirmation message will appear. Click **"Confirm"** to proceed. --- ### **2. Completing Specific Tasks (Pickup or Drop-Off)** ![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-16-2024-11-58-28-6287-PM.png?width=688&height=332&name=image-png-Dec-16-2024-11-58-28-6287-PM.png) To complete either the **pickup** or **drop-off** task: 1. Change the **Task List** view to **"Tasks"**. - This view allows you to select specific pickup or drop-off tasks.![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-16-2024-11-53-40-3134-PM.png?width=207&height=161&name=image-png-Dec-16-2024-11-53-40-3134-PM.png) 2. Alternatively, use filters to narrow down to the specific task type. 3. Select the tasks you want to complete. 4. Click **"Complete"**. 5. A confirmation message will appear. Click **"Confirm"** to proceed. --- ### **3. Completing a Single Task** To complete **one task at a time**: 1. In **Task List** or **Explore**, click the **three dots** on the right-hand side of the task. 1. **Task** **List**:![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-17-2024-12-11-30-5989-AM.png?width=1821&height=245&name=image-png-Dec-17-2024-12-11-30-5989-AM.png) 2. **Explore**: ![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-17-2024-12-12-34-4322-AM.png?width=243&height=88&name=image-png-Dec-17-2024-12-12-34-4322-AM.png) 2. Select **"Complete"**. --- ### **Audit Logs and Accurate Timestamps** ⚠️ **Important Note** - Tasks completed in **Task List** or **Explore View** will be recorded in the **Audit Log** with the **dispatcher’s timestamp** (i.e., the time the dispatcher completes the task). - If you need to complete an order with the **accurate milestone timestamp** (e.g., the original task completion time), use the **Transport Orders Page**. For detailed steps, refer to the article: **[Complete on Behalf of Driver or Partner](https://help.yojee.com/knowledge/complete-on-behalf-of?hsLang=en)**.   - [Quick Start Guides](https://help.yojee.com/knowledge/quick-start-guides?hsLang=en) - [Power Up with Yojee - Training Sessions](https://help.yojee.com/knowledge/power-up-with-yojee-training-sessions?hsLang=en) - [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en#main-content) - [Creating Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#creating-orders) - [Managing Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#managing-orders) - [Dispatching Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#dispatching-orders) - [Tracking Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#tracking-orders) - [Partners](https://help.yojee.com/knowledge/dispatchers?hsLang=en#partners) - [Network](https://help.yojee.com/knowledge/dispatchers?hsLang=en#network) - [Drivers](https://help.yojee.com/knowledge/drivers?hsLang=en) - [Senders](https://help.yojee.com/knowledge/senders?hsLang=en) - [Partners](https://help.yojee.com/knowledge/partners?hsLang=en) - [Manage](https://help.yojee.com/knowledge/manage?hsLang=en#main-content) - [Account](https://help.yojee.com/knowledge/manage?hsLang=en#account) - [Users](https://help.yojee.com/knowledge/manage?hsLang=en#users) - [Fleet](https://help.yojee.com/knowledge/manage?hsLang=en#fleet) - [Drivers](https://help.yojee.com/knowledge/manage?hsLang=en#drivers) - [Addresses](https://help.yojee.com/knowledge/manage?hsLang=en#addresses) - [Customers](https://help.yojee.com/knowledge/manage?hsLang=en#customers) - [Orders](https://help.yojee.com/knowledge/manage?hsLang=en#orders) - [Planning](https://help.yojee.com/knowledge/manage?hsLang=en#planning) - [Documentation](https://help.yojee.com/knowledge/manage?hsLang=en#documentation) - [Finance](https://help.yojee.com/knowledge/manage?hsLang=en#finance) - [Partners](https://help.yojee.com/knowledge/manage?hsLang=en#partners) - [Analytics](https://help.yojee.com/knowledge/analytics?hsLang=en#main-content) - [Dashboards](https://help.yojee.com/knowledge/analytics?hsLang=en#dashboards) - [Reports](https://help.yojee.com/knowledge/analytics?hsLang=en#reports) - [API Documentation](https://help.yojee.com/knowledge/api-documentation?hsLang=en) - [FAQ and Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#main-content) - [Drivers & Planning](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#drivers-planning) - [Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#glossary) - [Reports](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#reports) - [Other](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#other) - [Release Notes](https://help.yojee.com/knowledge/release-notes?hsLang=en#main-content) - [Release Notes 2026](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2026) - [Release Notes 2025](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2025) - [Release Notes 2024](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2024) - [Release Notes 2023](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2023) - [Release Notes 2022](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2022) - [Release Notes 2021](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2021) - [Release Notes 2020](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2020) - [New Starter Training](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#main-content) - [Level 1](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#level-1) [![Yojee Logo](https://help.yojee.com/hs-fs/hubfs/Yojee%20Primary%20Logo%20Black_HubSpot.png?width=150&height=30&name=Yojee%20Primary%20Logo%20Black_HubSpot.png "Yojee Logo")](https://www.yojee.com) TCMS Knowledge Base [mailto:support@yojee.com](mailto:support@yojee.com) Copyright © 2026 Yojee Pte Ltd