Understanding and Using the Delivery Status Field in Yojee TCMS

Track real-time delivery progress across orders, reports, and transport operations with the new Delivery Status field.

What is Delivery Status?

The Delivery Status field in Yojee TCMS provides a real-time reflection of an order’s execution state, independent of its Planning Status. This helps dispatchers and operations teams gain accurate visibility into the operational journey of each order, from assignment through to delivery.

Delivery Status is automatically derived based on business rules and system conditions, using live data from tasks, journey legs, partners, and ITNs (Item Tracking Numbers).


Where Can I See the Delivery Status?

Delivery Status is now available in the following locations:

  • Transport Orders Page

  • Orders Report (optional column – needs to be manually added)

  • Order Items Report (optional column – needs to be manually added)


How to Add the Delivery Status Column (Reports & TOP)

If the Delivery Status column is not visible by default:

  1. In the top right, of the page, select the “Add Column” button.

  2. Search for and Select “Delivery Status” from the column list.

  3. (Optional but recommended) Rearrange your columns to your preferred position and click “Save selection as preset” to retain your preferred column layout for future sessions.

See how to Save and Share column presets here.

This process applies to:

  • Transport Orders Page

  • Orders Report

  • Order Items Report


Delivery Status Values & Their Meanings

The following table explains how Delivery Status is calculated based on order state and journey conditions:

Scenario Delivery Status
Journey leg not yet assigned to driver or transferred Processing
Assigned journey leg rejected by driver / declined by partner Processing
Journey leg assigned to driver with reported ITNs (partial progress) Processing
Journey leg assigned but not yet accepted by driver Planning
Assigned & accepted, but no origin pickup completed Out for Pick Up
At least one origin pickup completed, next step is not destination In Transit
At least one ITN origin pickup complete Out for Delivery
All destination drop-offs completed Delivered
Transferred to partner but not yet accepted Planning
Transferred and accepted by partner Planning
Partner-assigned driver not yet accepted Planning
Transferred to partner, no pickup completed Out for Pick Up
Transferred, accepted, some pickups complete, next step not destination In Transit
Transferred, accepted, on the way to destination Out for Delivery
Transferred, all drop-offs completed Delivered
All ITNs cancelled Cancelled
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Using Delivery Status for Filtering

You can also use Delivery Status as a filter in the following locations:

  • Transport Orders Page

  • Orders Report

  • Order Items Report

This allows you to quickly isolate orders in a particular state (e.g., In Transit, Out for Delivery, Delivered).


Why This Matters

Unlike Planning Status—which focuses on internal preparation and allocation—Delivery Status reflects the live operational journey. It ensures better alignment across teams and provides more accurate visibility into where an order is at any point in time.


Tips for Teams

  • Use Delivery Status filters to prioritise follow-ups on "Out for Delivery" orders.

  • Combine Planning Status + Delivery Status views for a full operational picture.

  • Ensure teams are saving presets after adding the Delivery Status column for consistent views.