Cancel Selected Items

Due to unforeseen circumstances, you may need to cancel multiple items even after creating them in the system.

Pre-requisite

Under Items section - Unassigned tab, bulk select or manually select your preferred items

Cancel selected items in 2 steps

  1. Click Cancel button
  2. Confirm the cancellation

1. Click Cancel button

Screenshot 2023-04-11 at 10.06.16 AM

Note: If you just want to quickly cancel an item, you can click three dots icon at the right side of the item and select Cancel.

Screenshot 2023-04-11 at 10.15.01 AM

2. Select Reason Code

If reason codes have been created, select from the dropdown, otherwise you can free type the description (Optional)

3. Confirm the cancellation

Click Confirm to complete the process. 

 

See Manage Reason Codes for Cancellation and Rejection for how to setup and manage reason codes.