--- title: Learn how to access and interpret Audit Logs in Yojee for complete visibility into dispatcher, partner, and driver actions. description: Discover how Yojee’s Audit Logs provide detailed visibility into booking actions, exceptions, charges, and more. Learn to access and use these logs effectively. --- [Skip to content](https://help.yojee.com/knowledge/audit-logs#main-content) English Show submenu for translations ![Yojee TCMS Small Scale Use White-1](https://help.yojee.com/hs-fs/hubfs/Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png?width=292&height=40&name=Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png) - Knowledge Base Open main navigation Close main navigation - Knowledge Base - English Show submenu for translations - [Go to yojee.com](https://www.yojee.com/) [Go to yojee.com](https://www.yojee.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.yojee.com/knowledge?hsLang=en) 2. [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en) 3. [Managing Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#managing-orders) # Learn how to access and interpret Audit Logs in Yojee for complete visibility into dispatcher, partner, and driver actions. ## Discover how Yojee’s Audit Logs provide detailed visibility into booking actions, exceptions, charges, and more. Learn to access and use these logs effectively. ### **Overview** **Audit Logs** in Yojee enhance transparency by providing a detailed record of all actions related to bookings. These logs capture events performed by dispatchers, partners, and drivers, ensuring complete visibility for better operational control. This guide explains how to access Audit Logs and the types of information available. --- ### **1. How to Access Audit Logs** ![](https://help.yojee.com/hs-fs/hubfs/image-png-Jan-13-2025-06-22-52-4467-AM.png?width=677&height=212&name=image-png-Jan-13-2025-06-22-52-4467-AM.png) Audit logs are integrated within each transport order in Yojee. To access them, simply edit or open any order to view its details, and then click on the **Audit Logs** tab located at the top of the screen. --- ### **2. Types of Audit Logs** #### **Booking Logs ![](https://help.yojee.com/hs-fs/hubfs/image-png-Jan-13-2025-06-24-49-6263-AM.png?width=688&height=145&name=image-png-Jan-13-2025-06-24-49-6263-AM.png)** - Show detailed **timestamps** of all actions related to a booking. - Include events such as: - Actions performed by dispatchers, partners, and drivers. - **Exceptions**: Capture any deviations or issues during the process. - **Arrival and Departure Times**: Track key milestones. Example: **Action Timeline** - Booking created: 10:00 AM - Driver assigned: 10:15 AM - Pickup completed: 11:00 AM --- #### **Charge Logs** **![](https://help.yojee.com/hs-fs/hubfs/image-png-May-25-2022-05-48-01-19-AM.png?width=1775&height=195&name=image-png-May-25-2022-05-48-01-19-AM.png)** - Provide details on **charges** applied to bookings. - Capture: - **Who** applied the charges. - **When** the charges were applied. Example: **Charge Log Entry** - Charge type: Delivery fee - Applied by: Dispatcher John Doe - Timestamp: 12:00 PM --- ### **Key Benefits of Audit Logs** - **Visibility**: Comprehensive view of all booking-related actions. - **Accountability**: Track who performed what action and when. - **Efficiency**: Quickly identify issues or exceptions in the process. --- ### **Key Takeaways** - Access Audit Logs from both **List View** and **Explore View** for flexibility. - Use **Booking Logs** to monitor actions, exceptions, and timestamps. - Leverage **Charge Logs** to track billing-related activities.   - [Quick Start Guides](https://help.yojee.com/knowledge/quick-start-guides?hsLang=en) - [Power Up with Yojee - Training Sessions](https://help.yojee.com/knowledge/power-up-with-yojee-training-sessions?hsLang=en) - [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en#main-content) - [Creating Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#creating-orders) - [Managing Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#managing-orders) - [Dispatching Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#dispatching-orders) - [Tracking Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#tracking-orders) - [Partners](https://help.yojee.com/knowledge/dispatchers?hsLang=en#partners) - [Network](https://help.yojee.com/knowledge/dispatchers?hsLang=en#network) - [Drivers](https://help.yojee.com/knowledge/drivers?hsLang=en) - [Senders](https://help.yojee.com/knowledge/senders?hsLang=en) - [Partners](https://help.yojee.com/knowledge/partners?hsLang=en) - [Manage](https://help.yojee.com/knowledge/manage?hsLang=en#main-content) - [Account](https://help.yojee.com/knowledge/manage?hsLang=en#account) - [Users](https://help.yojee.com/knowledge/manage?hsLang=en#users) - [Fleet](https://help.yojee.com/knowledge/manage?hsLang=en#fleet) - [Drivers](https://help.yojee.com/knowledge/manage?hsLang=en#drivers) - [Addresses](https://help.yojee.com/knowledge/manage?hsLang=en#addresses) - [Customers](https://help.yojee.com/knowledge/manage?hsLang=en#customers) - [Orders](https://help.yojee.com/knowledge/manage?hsLang=en#orders) - [Planning](https://help.yojee.com/knowledge/manage?hsLang=en#planning) - [Documentation](https://help.yojee.com/knowledge/manage?hsLang=en#documentation) - [Finance](https://help.yojee.com/knowledge/manage?hsLang=en#finance) - [Partners](https://help.yojee.com/knowledge/manage?hsLang=en#partners) - [Analytics](https://help.yojee.com/knowledge/analytics?hsLang=en#main-content) - [Dashboards](https://help.yojee.com/knowledge/analytics?hsLang=en#dashboards) - [Reports](https://help.yojee.com/knowledge/analytics?hsLang=en#reports) - [API Documentation](https://help.yojee.com/knowledge/api-documentation?hsLang=en) - [FAQ and Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#main-content) - [Drivers & Planning](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#drivers-planning) - [Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#glossary) - [Reports](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#reports) - [Other](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#other) - [Release Notes](https://help.yojee.com/knowledge/release-notes?hsLang=en#main-content) - [Release Notes 2026](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2026) - [Release Notes 2025](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2025) - [Release Notes 2024](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2024) - [Release Notes 2023](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2023) - [Release Notes 2022](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2022) - [Release Notes 2021](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2021) - [Release Notes 2020](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2020) - [New Starter Training](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#main-content) - [Level 1](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#level-1) [![Yojee Logo](https://help.yojee.com/hs-fs/hubfs/Yojee%20Primary%20Logo%20Black_HubSpot.png?width=150&height=30&name=Yojee%20Primary%20Logo%20Black_HubSpot.png "Yojee Logo")](https://www.yojee.com) TCMS Knowledge Base [mailto:support@yojee.com](mailto:support@yojee.com) Copyright © 2026 Yojee Pte Ltd