Knowledge Base

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Knowledge Base

FAQ and Glossary

FAQ and Glossary

In Product Support

Drivers & Planning

Location Trouble Shooting

Why can't I see the orders I have just created or assigned?

Why is the pin in the wrong location on the map?

Why are the Service Times blank when I am trying to Optimise?

How do I see only the pickup or only the drop-off tasks?

What are the minimum operating requirements to use the Yojee App on my phone?

Why do I have "Dropped Tasks"

Why do my ETA's look wrong?

How are ETA times calculated?

Understanding Geocoding: Ensuring Accurate Address Mapping

How do I reassign to another Driver?

How to Delete Drivers in Yojee: Step-by-Step Guide

See more

Glossary

Yojee IDs Explained

Understanding Yojee Terminology: Key Concepts for Seamless Operations

Sender

Reports

Fixing Symbol Errors in Export Files: A Guide to Displaying Local Language in Excel

Other

How to Delete a Sender in Yojee: Step-by-Step Guide