--- title: "Driver Chat: Seamless Communication with Your Drivers" description: Learn how to use Yojee's Driver Chat feature to streamline communication with your fleet. Send messages, share attachments, and manage consignments effortlessly in one platform. --- [Skip to content](https://help.yojee.com/knowledge/chat-with-dispatcher#main-content) English Show submenu for translations ![Yojee TCMS Small Scale Use White-1](https://help.yojee.com/hs-fs/hubfs/Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png?width=292&height=40&name=Yojee%20TCMS%20Small%20Scale%20Use%20White-1.png) - Knowledge Base Open main navigation Close main navigation - Knowledge Base - English Show submenu for translations - [Go to yojee.com](https://www.yojee.com/) [Go to yojee.com](https://www.yojee.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.yojee.com/knowledge?hsLang=en) 2. [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en) 3. [Managing Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#managing-orders) # Driver Chat: Seamless Communication with Your Drivers ## Stay connected with drivers through Yojee’s chat feature for real-time updates, document sharing, and consignment management. ### **Overview** Yojee’s **Driver Chat** feature provides dispatchers with a direct communication channel to drivers. This tool ensures real-time updates, document sharing, and easy access to consignment information, streamlining communication and coordination. --- ### **How to Chat with a Driver** Follow these steps to start a chat with a driver: 1. Navigate to **Chat** on the navigation bar. ![](https://help.yojee.com/hs-fs/hubfs/image-png-Dec-17-2024-12-17-40-2171-AM.png?width=122&height=292&name=image-png-Dec-17-2024-12-17-40-2171-AM.png) 2. This opens the **Chat List**, where you can: - **Start a new chat**: Select a driver from the dropdown menu.![](https://help.yojee.com/hs-fs/hubfs/image-png-Oct-24-2023-06-22-18-9850-AM.png?width=254&height=183&name=image-png-Oct-24-2023-06-22-18-9850-AM.png) - **Open an existing chat**: Choose a driver from the chat list.![](https://help.yojee.com/hs-fs/hubfs/image-png-Oct-24-2023-06-22-03-9097-AM.png?width=256&height=219&name=image-png-Oct-24-2023-06-22-03-9097-AM.png) 3. Once selected, the driver chat window will open. ![](https://help.yojee.com/hs-fs/hubfs/image-png-Oct-24-2023-06-23-41-2775-AM.png?width=490&height=322&name=image-png-Oct-24-2023-06-23-41-2775-AM.png) --- ### **Sending Messages and Sharing Attachments** In the chat window, you can: - Type messages to communicate directly with the driver. - Attach files or documents to share essential delivery information. --- ### **Accessing Related Consignments** Maximise the chat window by clicking the **expand icon** to access the consignments associated with the selected driver. ![](https://help.yojee.com/hs-fs/hubfs/image-png-Oct-24-2023-06-45-33-4077-AM.png?width=1910&height=1087&name=image-png-Oct-24-2023-06-45-33-4077-AM.png) #### Features: - **View Assigned Consignments**: The chat window displays consignments currently assigned to the driver. - **Access Previous Consignments**: Use the dropdown menu at the top-right corner to switch between current and past consignments. ![](https://help.yojee.com/hs-fs/hubfs/image-png-Oct-24-2023-07-06-31-8582-AM.png?width=302&height=116&name=image-png-Oct-24-2023-07-06-31-8582-AM.png) This integration enables dispatchers to efficiently locate and manage consignment details alongside their communication, ensuring smooth operations. --- ### **Key Benefits** - **Real-Time Communication**: Keep drivers updated with messages and attachments. - **Integrated Consignment Management**: View and manage consignments directly within the chat window. - **Seamless Collaboration**: Combine messaging and consignment information for efficient delivery coordination. Yojee's chat functionality enables dispatchers to have constant communication with their drivers, ensuring they are always updated with delivery information, as well as any associated documents and files.   - [Quick Start Guides](https://help.yojee.com/knowledge/quick-start-guides?hsLang=en) - [Power Up with Yojee - Training Sessions](https://help.yojee.com/knowledge/power-up-with-yojee-training-sessions?hsLang=en) - [Dispatchers](https://help.yojee.com/knowledge/dispatchers?hsLang=en#main-content) - [Creating Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#creating-orders) - [Managing Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#managing-orders) - [Dispatching Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#dispatching-orders) - [Tracking Orders](https://help.yojee.com/knowledge/dispatchers?hsLang=en#tracking-orders) - [Partners](https://help.yojee.com/knowledge/dispatchers?hsLang=en#partners) - [Network](https://help.yojee.com/knowledge/dispatchers?hsLang=en#network) - [Drivers](https://help.yojee.com/knowledge/drivers?hsLang=en) - [Senders](https://help.yojee.com/knowledge/senders?hsLang=en) - [Partners](https://help.yojee.com/knowledge/partners?hsLang=en) - [Manage](https://help.yojee.com/knowledge/manage?hsLang=en#main-content) - [Account](https://help.yojee.com/knowledge/manage?hsLang=en#account) - [Users](https://help.yojee.com/knowledge/manage?hsLang=en#users) - [Fleet](https://help.yojee.com/knowledge/manage?hsLang=en#fleet) - [Drivers](https://help.yojee.com/knowledge/manage?hsLang=en#drivers) - [Addresses](https://help.yojee.com/knowledge/manage?hsLang=en#addresses) - [Customers](https://help.yojee.com/knowledge/manage?hsLang=en#customers) - [Orders](https://help.yojee.com/knowledge/manage?hsLang=en#orders) - [Planning](https://help.yojee.com/knowledge/manage?hsLang=en#planning) - [Documentation](https://help.yojee.com/knowledge/manage?hsLang=en#documentation) - [Finance](https://help.yojee.com/knowledge/manage?hsLang=en#finance) - [Partners](https://help.yojee.com/knowledge/manage?hsLang=en#partners) - [Analytics](https://help.yojee.com/knowledge/analytics?hsLang=en#main-content) - [Dashboards](https://help.yojee.com/knowledge/analytics?hsLang=en#dashboards) - [Reports](https://help.yojee.com/knowledge/analytics?hsLang=en#reports) - [API Documentation](https://help.yojee.com/knowledge/api-documentation?hsLang=en) - [FAQ and Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#main-content) - [Drivers & Planning](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#drivers-planning) - [Glossary](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#glossary) - [Reports](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#reports) - [Other](https://help.yojee.com/knowledge/faq-and-glossary?hsLang=en#other) - [Release Notes](https://help.yojee.com/knowledge/release-notes?hsLang=en#main-content) - [Release Notes 2026](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2026) - [Release Notes 2025](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2025) - [Release Notes 2024](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2024) - [Release Notes 2023](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2023) - [Release Notes 2022](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2022) - [Release Notes 2021](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2021) - [Release Notes 2020](https://help.yojee.com/knowledge/release-notes?hsLang=en#release-notes-2020) - [New Starter Training](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#main-content) - [Level 1](https://help.yojee.com/knowledge/new-starter-training?hsLang=en#level-1) [![Yojee Logo](https://help.yojee.com/hs-fs/hubfs/Yojee%20Primary%20Logo%20Black_HubSpot.png?width=150&height=30&name=Yojee%20Primary%20Logo%20Black_HubSpot.png "Yojee Logo")](https://www.yojee.com) TCMS Knowledge Base [mailto:support@yojee.com](mailto:support@yojee.com) Copyright © 2026 Yojee Pte Ltd