Stay connected with drivers through Yojee’s chat feature for real-time updates, document sharing, and consignment management.
Overview
Yojee’s Driver Chat feature provides dispatchers with a direct communication channel to drivers. This tool ensures real-time updates, document sharing, and easy access to consignment information, streamlining communication and coordination.
How to Chat with a Driver
Follow these steps to start a chat with a driver:
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Navigate to Chat on the navigation bar.
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This opens the Chat List, where you can:
- Start a new chat: Select a driver from the dropdown menu.
- Open an existing chat: Choose a driver from the chat list.
- Start a new chat: Select a driver from the dropdown menu.
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Once selected, the driver chat window will open.
Sending Messages and Sharing Attachments
In the chat window, you can:
- Type messages to communicate directly with the driver.
- Attach files or documents to share essential delivery information.
Accessing Related Consignments
Maximise the chat window by clicking the expand icon to access the consignments associated with the selected driver.
Features:
- View Assigned Consignments: The chat window displays consignments currently assigned to the driver.
- Access Previous Consignments: Use the dropdown menu at the top-right corner to switch between current and past consignments.
This integration enables dispatchers to efficiently locate and manage consignment details alongside their communication, ensuring smooth operations.
Key Benefits
- Real-Time Communication: Keep drivers updated with messages and attachments.
- Integrated Consignment Management: View and manage consignments directly within the chat window.
- Seamless Collaboration: Combine messaging and consignment information for efficient delivery coordination.
Yojee's chat functionality enables dispatchers to have constant communication with their drivers, ensuring they are always updated with delivery information, as well as any associated documents and files.