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Help Center

Dispatchers

Dispatchers

How to use the Yojee platform as a Dispatcher user

Creating Orders

Creating Orders in Yojee - Manual

Creating Orders in Yojee - Batch Upload

Exploring the Terminology in the Yojee Platform: Service Types, Leg Types, and Item Types

Creating a Multi-Leg Container Booking with an empty leg

Create a return order

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Managing Orders

Editing a Booking

How to Add Legs to an Order Using the 'Add Legs' Option

Adding order legs on the fly

Cancel Selected Items or Orders

Adding and Viewing Documents on an Order

How do I Fail or Report a Booking

How do I find Reported jobs?

Working with reported tasks

View Waybill

Batch Print or Download Labels

Driver Chat

My driver needs help

Audit Logs

How to save and manage your filters

Quick Access Dates & Filters

Changing the Service Type after Creation

Order Page Time & Date Picker

Transport Orders Page

Duplicate Orders and Items

Finalise an order on behalf of a driver

Multi-Order Searching

Complete on behalf of driver or partner

Driver Task Instructions with Task Notes

Download Driver Photos in Dispatcher

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Dispatching Orders

Optimise

Quick Assign

Manual Plan

Broadcast

Transferring Consignments to a Downstream Delivery Partner

Multi Select for Transfer, Accept & Reject.

How to Manage Un-Sequenced Tasks

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Tracking Orders

How can I see the driver location in Yojee

Explore View - Presentation Mode

Accessing the Tracking Page from Yojee Dispatcher

Live Tracking Page

Completing Tasks as a Dispatcher

Where do I find the POD?

Understanding ETA's

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Partners

Partners Overview

Adding a Partner

Partner Driver Location

Inviting a Downstream Partner

Service Type Mapping

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Network

Zones

How do I create a Hub?