Service types, leg types and item types

Categorising and refining

Putting a category on job instructions is common practice in logistics businesses. These categorisations can be used to help with routing, pricing, and other logistics operations. Here are some ways Yojee help you categorise your jobs.

Service type

Service types are a way to classify and organise entire Yojee orders, such as by delivery method or service level. Service types can be as simple as "Ground delivery" or a more specific category such as "Import FCL, unpack at CFS".

A service type is a mandatory field when creating orders. Fill in the service type during the booking process by choosing one of the available options from the booking form.

NO EDITING: Once an order is created, the service type may no longer be changed. If there was a mistake or a change, the order has to be cancelled and a new order placed. This restriction is important to ensure a consistent approach to service level metrics.

Leg type

Leg types are used to classify a set of pickup and drop-off instructions within an order, to differentiate an empty container repositioning from actual deliveries. This field is optional to use and is mostly applicable only if you manage container movements.

Legs which have a leg type applied has additional visualisation which allow a dispatcher to differentiate them when dispatching.

To get started with leg types, an admin user can set up leg types in one or more of your order templates. Go to How to Add Legs to an Order Using the 'Add Legs' Option.

Item type

Item types are used to classify individual line items within an order, such as by product or package type. This is commonly used to provide guidance to drivers when trying to identify the consignment, and finance teams when trying to prepare invoices. Some examples of item types could be "Package", "Pallet", "Carton" or "Container".

You can select an item type for each line item within an order. In other words, an order can contain more than one item type intended to travel together from a point of origin to a point of destination.

LABEL SIZE: Each item type can be preset with a different label size. Use this feature to standardise your label printing process.