Yojee terminology

What does an order do? What is an item?

Sender

There is an individual or a company who is requesting for the service. In Yojee, this person is called a Sender. This Sender represents the owner of the order, and receives relevant notifications so that he/she is kept updated on the status of its progress.

yojee terminology

Order

A Sender can place multiple Orders. An Order represents a "request for service" and can contain one or more Items. A single Order is attached to a single invoice, a single waybill, and a single tracking page.

Item

An Item represents a delivery unit e.g. package, pallet, container. Yojee allows dispatchers to view, manage and dispatch items on an individual basis or in bulk.

Because an Item is often a physical object, the Tasks under a single Item requires time dependency. If an Item has two Tasks, then Task 1 has to be completed before Task 2 can be started. This dependency helps to enforces the chain of accountability through the delivery process. 

Task

Each Task has a specified address location and time window in which the Task can be executed. For example, a Task could be to perform a drop off at the Empire State Building from 1000hr to 1500hr. Optionally the Task can also specify the contact person and contact information. Depending on how your business operates, each Item can be completed with a single task, two tasks, or more complex series of linked and unlinked tasks. 

A common setup for courier delivery for example, will require each item to have two Tasks (a pickup Task and a drop off Task). Because it is important that both of these tasks are executed by the same driver, the tasks are created as linked. Linked Tasks specifies a requirement that all tasks linked together has to be executed by a single Driver.

Another example involving a cross dock is where a delivery requires four tasks (pickup - drop off - pickup - drop off). In this case, the driver of the first leg does not have to be the same driver as the second leg. Therefore a suitable linking configuration would have the first two tasks linked, and the last two tasks linked.