Overview
The Special Actions in Yojee TCMS allow you to automate the completion of tasks and legs within an order.
These actions are especially useful in multi-leg movements or multi-branch operations, where preceding legs can remain open after subsequent legs begin.
By automating this process, dispatchers can ensure cleaner reporting, improved data accuracy, and reduced manual follow-up.
How to Set Up Special Actions
To configure these automations:
- Navigate to Manage (via the profile menu in the top-right corner).
- Select Orders → Service Types.
- Either create a new or edit an existing Service Type.
- Scroll down to the Special Actions section.
You’ll find three available automation options:
1. Autocomplete Dropoff
Automatically completes the drop-off task after the related pickup task is completed.
Use this for single-task movements where the delivery completion immediately follows pickup.
2. Complete Preceding Legs
When a subsequent leg begins (e.g., pickup completed on the next leg), all earlier legs are automatically marked as completed.
Ideal for internal transfers or multi-branch cargo movements, ensuring previous legs don’t remain open once the next journey starts.
3. Complete Preceding at Destination
When a destination leg (drop-off) is completed, all preceding legs are automatically completed.
Note: Empty container return (MT) legs are excluded and must be completed manually.
Once you’ve selected the desired toggle(s), click Save to apply your changes.
How It Works
After configuration, TCMS automatically handles task completion based on your selected setting:
| Setting | Trigger Event | Action | Use Case / Notes |
|---|---|---|---|
| Autocomplete Dropoff | When a pickup task is completed | Automatically completes the linked drop-off task | Simplifies single-pickup/single-drop orders |
| Complete Preceding Legs | When a subsequent leg starts (pickup completed) | Marks all earlier legs as completed | Keeps reporting clean and reduces manual closures |
| Complete Preceding at Destination | When the final destination leg is completed | Completes all preceding legs | MT/empty return legs remain open |
Additional Details
- Timestamps: Automatically completed tasks are assigned timestamps 10 seconds earlier than the subsequent task for chronological accuracy.
- Reports & APIs: Auto-completed tasks behave like standard manual completions—reflected normally in all reports and data exports.
- Exclusions: MT (empty return) legs are excluded when using Complete Preceding at Destination.
Use Cases
These automation options are best suited for:
- Single-task deliveries, where pickup completion implies drop-off completion.
- Multi-branch or inter-depot cargo transfers, ensuring prior legs close automatically.
- Full Container Load (FCL) operations, simplifying multi-leg order management.
- High-volume dispatch environments, reducing repetitive manual leg updates.
Enabling these automations helps maintain data integrity, improve reporting accuracy, and minimise manual intervention in day-to-day logistics workflows.