NEW! Messages Report 📋
Conduct thorough audits and export detailed communication records between drivers and dispatchers to enhance accountability and improve operational efficiency. This feature allows you to track conversations, monitor response times, and analyse the effectiveness of your messaging strategies. By having access to these records, you can identify trends, address any issues promptly, and ensure compliance with communication policies. For more information on how to utilise reporting, see here.
NEW! Bulk Driver Chat Messaging 💬
Easily communicate with multiple drivers simultaneously using the Message Broadcast feature. This allows you to choose specific drivers or entire teams to receive your messages at once. For further details, please refer to the section on Bulk Messages.
NEW! Default Dimensions, Weight & Volume for Item Types 📏
We’ve enhanced Item Type Configuration by introducing default dimensions (DIMS), weight, and volume fields, allowing users to streamline order creation with pre-filled values. You can now set default length, width, height, weight, and volume for each item type, ensuring consistency and accuracy without manual input. See here to learn how to use it.
IMPROVED✅
- Driver Chat Quick Responses 👍
Enhanced quick response features have been integrated into the driver app, enabling drivers to effortlessly acknowledge messages in a timely manner.