ETA’s are essential to you and your customer. Therefore, we add visual indicators in Dispatcher and the Tracking Page to inform you and your customer of the accuracy of the ETA.
List & Explore View ETA
- The ETA will be green when the ETA is less than 24 hours from now and the ETA was updated less than or equal to 30 min ago.
- The ETA will be orange when the ETA is less than 24 hours from now and ETA was updated more than 30 min ago.
- The ETA will red when the ETA is in the past.
List and Explore View Tip 👏
For each stage of the ETA, a tool tip will be displayed. Hover your cursor over the ETA to see more information!
- “ETA < 24 hrs from now and updated < 30 min ago”
- “ETA < 24 hrs from now and updated > 30 min ago”
- “ETA is in the past!”
Tracking Page ETA
- As per the Explore and List view in Yojee Dispatcher, the ETA for the tracking page will be green when the ETA is less than 24 hours from now and ETA updated less than or equal to 30 min ago.
- The ETA will be grey when the ETA is more than or equal to 24 hours from now.
- The ETA will be hidden when the ETA is in the past.
Tracking Page Tip 👏
For each stage of the ETA, a tool tip will be displayed. Hover your cursor over the ETA to see more information!
- “This is a Live ETA, but please note that the ETA is an estimation”
- “Please note that the ETA is an estimation”
Driver Location Message for the Dispatcher
When the difference between the last seen activity is more than 30 minutes, you will now see a message against the driver's name in Explore and List view - “Driver’s Location not updated!”
