---
title: How to Log In to Yojee TCMS
description: Learn how to log in to Yojee TCMS using your company-specific URL, reset your password, and resolve common login errors.
---

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# How to Log In to Yojee TCMS

## Step-by-step guide to access your Yojee TCMS Dispatcher account, reset your password, and troubleshoot login issues.

### **1. Logging in to Yojee TCMS**

To log in to the **Yojee TCMS (Transport Control Management System)**, navigate to your company’s dedicated dispatcher URL:

`https://[yourcompanyslug].dispatcher.yojee.com`

Replace **\[yourcompanyslug\]** with the slug assigned to your company. For example, if your company slug is `fastlogistics`, the login URL will be:

`https://fastlogistics.dispatcher.yojee.com`

![](https://help.yojee.com/hs-fs/hubfs/image-png-May-19-2025-11-11-29-6882-PM.png?width=1898&height=1081&name=image-png-May-19-2025-11-11-29-6882-PM.png)

Once on the page:

1. Enter your **email address** and **password**.
2. Click **Login** to access your account.

---

### **2. Forgot Your Password?**

If you’ve forgotten your password, follow these steps to reset it:

1. Select "Reset Password" or Visit:
   
    
   
   `https://[yourcompanyslug].dispatcher.yojee.com/password/reset`
2. Enter the **email address** associated with your account.
3. Click **Confirm**.
4. You’ll receive an email with a link to reset your password.

🔒 Make sure to check your spam or junk folder if you don’t receive the email within a few minutes.

---

### **3. Troubleshooting Login Errors**

#### Error Message:

> **"The Email Address or Password/Code entered is incorrect. Please enter valid email and password/code."**

This error may appear for a few reasons:

- **Incorrect Email or Password**:
  
    - Try resetting your password using the steps above.
    - Double-check your email address for typos.
- **Wrong Company Slug in URL**:
  
    - Ensure you’re logging in via the correct company URL.
    - If unsure, contact your **system administrator**.

---

### **4. Still Need Help?**

If you continue to experience issues logging in, please reach out to our support team:

📧 **support@yojee.com**

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