Streamline Customer Orders with the Yojee Booking Page

Enable your customers to register orders directly into Yojee, reducing manual effort and improving efficiency.

Overview

The Yojee Booking Page allows your customers to register their orders directly into the Yojee platform. By enabling customers to create orders independently, you can streamline processes, reduce manual data handling, and accelerate decision-making for your logistics team.


Benefits of the Yojee Booking Page

  1. Streamlined Booking Process: Customers can submit orders quickly and efficiently.
  2. Instant Quotations: Provide customers with immediate price quotes for their orders.
  3. Improved Accuracy: Senders verify their own order details, ensuring accurate data entry.
  4. Faster Decision-Making: Reduce delays between order submission and dispatcher actions.

Accessing Your Yojee Booking Page

To access your company's booking page:

  1. Open a web browser.
  2. Navigate to your company’s unique Booking Page URL.

How to Find the URL:

  • Go to Manage > Account > Company Settings.
  • Look for the Booking Page URL.

URL Format:

https://<company-name>.book.yojee.com

Replace <company-name> with your company’s slug provided by your administrator.

Example:
If your company slug is xyzlogistics, the URL would be:

https://xyzlogistics.book.yojee.com

Customising Your Booking Page

You can personalise the look and feel of your Yojee Booking Page to align with your company’s branding.

  1. Navigate to Manage (Select the profile menu in the top right)

  2. Navigate to Account > Branding.
  3. Customise:
    • Logos
    • Colours

This ensures a seamless experience for your customers, matching your brand identity.


For Customers: Tracking Orders via the Booking Page

Once customers access the booking page, they can create bookings by entering essential order details such as:

  • Pickup and Drop-off Addresses
  • Item Information (e.g., quantity, weight, dimensions)
  • Special Instructions

For more detailed steps, refer to the guide: Creating Bookings via the Booking Page.


For Customers: Managing Orders via the Booking Page

Once an order has been created in the Booking Page, the customer is able to track any orders via the Order Tracking section in the top right. From here they can:

  • Download Reports
  • Track order status
  • Download Waybills and Proof of Delivery (POD)
  • Create and schedule customised emails

Key Takeaways

  • The Yojee Booking Page simplifies order entry for your customers.
  • It ensures accuracy, improves efficiency, and reduces manual workload.
  • Customise the booking page to provide a seamless, branded customer experience.
  • Ensures customers are up to date on the current status of their orders.