How to set up rule based transfers or driver assignment
To effectively automate any transfers or driver assignments, there are two key steps;
- Setup Saved Filters (the criteria that determines which orders will have rules applied)
- Setup Dispatch Rules (what needs to be done on these orders ie transfer or driver assignment)
Note: Only NEW orders loaded into the system are subjected to automatic dispatch rules. Orders that have been declined by a carrier partner or reported by a driver will be excluded from any rules
Saved Filters
1. Go to Manage and select Planning then Saved Filters from the menu options. Click on Add Filter to create a new filter
2. Enter the criteria for when the filter should apply
-
- Type the name of the filter
- Select the service type(s)
- Select which zone or hub
- Choose your sender(s) & SAVE
Next step is to apply this saved filter to a dispatch rule!
Dispatch Rules
1. Navigate to Dispatch Rules from the menu option Planning and select Add Rule
2. Select the criteria for your rule.
-
- Create the name of your rule
- Select the saved filter from the previous step
- Choose the Action you would like to use, in this use case we are transferring to our Downstream Partner
- Select your Partner and SAVE
Congratulations! You have now setup and auto transfer rule!
TIP! 🙌
Did you know that the Dispatch Rules are not only for Transferring, but you can also setup rules to apply for auto assignment to a driver, or closest driver, and you can even setup certain orders to Broadcast!
Ask us how at support@yojee.com ✉️