Create and manage preset addresses with precise coordinates to streamline order planning, optimisation, and execution.
Overview
The Yojee Address Book allows you to create and manage preset addresses with accurate latitude and longitude coordinates. By using Address Book entries, orders are automatically linked to the corresponding addresses, ensuring:
- Optimised Planning with accurate coordinates.
- Efficient Delivery Execution with points of interest and contact details.
- Improved Accuracy by specifying opening/closing hours and address types.
1. Creating Addresses
To access the Address Book:
- Navigate to Manage (in the top right Profile menu)
- Then navigate to Addresses and select Add Address.
- Add addresses in two ways:
- Individually: Use the Create New tab.
- Batch Upload: Upload a file for bulk addition of addresses.
Tip: All mandatory fields are marked with an asterisk (*).
2. Tags and Address Types
What Are Tags?
Tags help you categorise and filter addresses when creating or managing orders. You can easily locate specific addresses in the Task List or Explore views using relevant tags.
What Is Address Type?
Address types define the location’s purpose and ensure the correct application of rules during service time configurations. Examples include:
- Warehouse
- Loading Bay
- Office
Selecting the appropriate location type ensures the addressing system works seamlessly.
3. Linking Addresses to Senders
You can link addresses to specific senders:
- Under Applies to, select "Specific Senders".
- Choose senders from the available list.
- Once added to the Selected Senders column, the address will be accessible to those senders in their booking portal.
4. Points of Interest vs. Latitude/Longitude
Yojee balances the need for:
- Precise Coordinates (Lat/Long): Required for system accuracy and GPS routing.
- Convenient Points of Interest: Preferred by drivers for easy identification (e.g., "Dubai Mall Loading Bay").
Why It Matters
- Drivers: Access clear points of interest alongside accurate GPS coordinates.
- Dispatchers: Avoid confusion over frequently used or ambiguous location names like “Westport” or “my warehouse.”
- Customers: Ensure deliveries reach the right place and contact without delays.
5. Address Book in Action
When orders use addresses from the Address Book:
- Entries are automatically linked to tasks during manual or batch order creation.
- Accurate latitude/longitude ensures optimised planning and routing.
- Opening and closing hours are applied during optimisation.
During Execution
Drivers can access:
- Point of interest name for easy reference.
- Accurate coordinates for GPS navigation.
- Contact name and number for coordination.
6. Notifications
Notifications (if enabled) are sent directly to the contact listed in the Address Book entry, ensuring accurate updates for pickup and drop-off activities.
Need Help?
For additional support or questions, contact us at support@yojee.com. We’re happy to assist! 🙌