Learn how to add drivers, manage their details, and troubleshoot login issues for the Yojee Driver App
Overview
Adding and managing drivers in Yojee is simple and intuitive. This guide explains how to add individual drivers, edit their details, manage schedules, and handle common login issues with the Yojee Driver App.
1. Adding Drivers
To add a driver to Yojee:
- Click on the Profile menu in the top right corner then Manage
- Select Drivers, then All Drivers.
- Click the "Add Driver" button.
- Fill in the mandatory details:
- Name
- Phone Number
- Type of Transportation
- Click Save to complete the process.
The driver will now have the ability to login to the driver app using the registered phone number.
2. Managing Driver Details
Once a driver is added, you can:
- Edit Individual Details: Update information such as contact details or transportation type.
- Set Driver Schedules: Define the driver’s working hours for better task assignment.
- Delete Drivers: Remove drivers who are no longer part of your operations.
Bulk Management
You can also manage drivers in bulk by either using the bulk edit feature which has a limited option for updating information, or downloading the driver list, editing details offline, and re-uploading it. This feature is useful for larger teams.
3. Driver App Login
Once added, drivers can download the Yojee Driver App and log in using their registered phone number.
Troubleshooting Login Issues
If your driver has trouble logging in:
- Ensure the country area code is correct.
- Ensure the proceeding '0' is removed when entering the phone number.
- Confirm the driver is entering the phone number exactly as it is saved in your Yojee Dispatcher account.
Key Takeaways
- Adding drivers is quick and requires only basic details.
- You can manage drivers individually or in bulk for efficiency.
- Troubleshooting login issues often resolves with verifying the phone number and area code.