---
title: Understanding Proof of Pickup (POP) in Yojee TCMS
description: Learn how Proof of Pickup documents are generated, accessed, and used for tracking and compliance.
---
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# Understanding Proof of Pickup (POP) in Yojee TCMS
## Learn how Proof of Pickup documents are generated, accessed, and used for tracking and compliance.
### **Overview**
Yojee now automatically generates a **Proof of Pickup (POP)** document for every new order created. This document mirrors the structure of the **consignment note (connote)** and ensures that your operations have verifiable pickup documentation from the start of each job.
POP documents are especially useful for scenarios where **pickup is more critical than drop-off**, such as:
- **Export shipments**
- **Customer collections**
- **Compliance-heavy handovers**
---
### **1. Where to Find the Proof of Pickup Document**
You can access the POP in two places:
- **Edit Order Page**: The POP will be visible within the document preview section.
- **Documents Tab**: Located under the “Documents” tab of the order record.
This ensures the POP is readily available for operational teams and external partners as needed.
---
### **2. Document Structure**
The Proof of Pickup follows the **same format as the connote**, with:
- Order details (addresses, references, items)
- Contact information
- A dedicated **signature panel**, which is automatically populated with the pickup signature after the task is completed
🔗 To learn how to customise your connote and POP layout, visit:
[Creating Consignment Notes in Yojee](https://help.yojee.com/knowledge/creating-consignment-notes?hsLang=en)
---
### **3. When is the POP Most Useful?**
While POP is automatically generated for all orders, it becomes especially valuable when:
- You need **evidence of collection** for high-value or regulated items
- Pickup tasks act as the primary milestone in the job lifecycle
- The customer is the party initiating the pickup, and a **record of collection** is required
---
### **4. What Happens After Pickup is Completed?**
Once the pickup task is completed by the driver:
- The **signature panel** in the POP is automatically updated with the driver-collected signature
- This finalised POP is then available for download or sharing from the **Documents tab**
---
### **Key Takeaways**
- A **POP document is created automatically** for every new order
- Accessible in both the **Edit Order** and **Documents** tab
- Uses the **same structure as the connote** and includes a signature panel
- Ideal for **export, high-risk, or collection-based workflows**
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