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  2. Working with tasks

View / Edit Item Details

Yojee provides comprehensive details and delivery status of every single item so that you as a dispatcher is always updated.

To view item details, go to Items section and click eye icon at the right side of any item you want to see more details:

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In the item overlay, you can find:

1. Item Details

Including Description, Additional Remarks, Weight, Length, Width, Height, Quantity, Item Type and Service Type

2. Pick Up Details

Including Address Line 1, Address Line 2, State, City, Postal Code, Country, Contact Name, Contact Phone, Company and Contact Email

3. Drop Off Details

Including Address Line 1, Address Line 2, State, City, Postal Code, Country, Contact Name, Contact Phone, Company and Contact Email

4. Others

Including

  • Driver: Last active driver in charge of the tasks (either pick up or drop or both)
  • Proof of Delivery: Upon task completion, a proof of delivery (in form of pdf format) will get generated

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  • Item Audit Log: (Bottom right corner) The log will record any status change to the item including actions by dispatcher, driver and other partners. This will be helpful when you have to answer customer's queries, or check for any discrepancy.