Task Exceptions

Task Exceptions are reasons that can be set for your drivers to select with they have Reported a task

  1. To set the Task Exceptions go to Manage
  2. Select Drivers
  3. Click on Task Exceptions


  4. Select Add Exception
  5. Enter the Reason for reporting *
  6. Task Types
    1. You can choose to add this to either the pickup, drop off or all task types
  7. Select SAVE

    TIP 👏 

    Some commonly used reasons are:

    • Late
    • Wrong Address
    • Damaged
    • Futile

    Once the driver has logged out and back into the Driver App, the changes will take effect.